Billing and plans
Update a payment method
Update the payment method associated with a ReGenHR subscription or resolve a failed payment.
Payments and billing details are securely processed through Stripe, ReGenHR's payment provider. Card information is entered directly in the Stripe billing portal and is not collected through the ReGenHR application.
Update payment information
Open Billing
Open the profile menu and select Billing. A past-due notice on the Dashboard may also include an Update billing action.
Open the billing portal
Select Update payment from the payment notice or billing section to open the secure Stripe billing portal.
Update the payment method
Follow the portal instructions to add or update the payment details associated with the subscription.
Return to ReGenHR
After the update is confirmed, return to ReGenHR and refresh the page. Check that the subscription status no longer shows Payment needs attention. Access may remain limited until Stripe confirms the payment update.